Great news! You can now connect your WhatsApp number to RO App via the E-chat service and chat with your clients directly in the system. Even better — this integration is currently completely free, so you can link your WhatsApp number without any additional cost!
Once connected via Settings > Chats, all incoming and outgoing messages will be automatically synced between WhatsApp and RO App. The setup takes just a few minutes, making it a fast and seamless way to streamline your client communication.
If you’re looking for an official WhatsApp Business API, use the WhatsApp by Twilio integration — we support it along with two-way SMS messaging.
What You Can Do with RO App Chats:
View all incoming messages in one place
See which messages still need a reply
Link chats to contacts for easy access to their communication and service history
Assign chats to employees for better team collaboration
Use saved replies to respond faster
Leverage AI-powered reply suggestions and voice message transcription
Filter chats by channels, assignees, and tags
To get started:
Go to Settings > Chats, click + Channel, and follow the step-by-step guide in our Help Center.
Coming Soon in Chats
We’re currently working on adding search functionality to help you quickly find conversations by client name, phone number, username, or message content — giving you even more speed and efficiency in communication.
If you have any questions about this update or RO App in general, feel free to reach out to our Support Team via chat.