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Public API v2 Update: New Endpoints for Inquiries, Tags, and Catalogue

Learn about new endpoints in the Public API that allow you to work with inquiries, tags, and the catalogue.

Written by Hanna

We continue expanding the capabilities of Public API v2 in RO App. This update adds new endpoints for working with inquiries, tags, and the catalogue.

New Endpoints for Inquiries

New Inquiries endpoints allow you to fully manage inquiries through API requests.

Now, you can:

  • get a list of inquiries;

  • get inquiry details by ID;

  • create new inquiries;

  • update existing inquiries;

  • delete inquiries;

  • update inquiry statuses;

  • create comments for inquiries;

  • get available inquiry statuses;

  • get available inquiry types;

  • get inquiry custom fields.

These endpoints help:

  • create custom integrations for lead transfer and processing;

  • automatically create inquiries from a website, form, and other external sources;

  • synchronise inquiry statuses between RO App and external channels;

  • manage inquiry processing.

Learn more about Inquiry endpoints in the Public API documentation.

New Endpoints for Tags

We've expanded the Finance and Contacts sections of the Public API and added new endpoints for working with tags.

You can now:

  • retrieve a list of tags;

  • retrieve a tag by ID;

  • create a new tag.

These endpoints make it easier to synchronise tags with external systems for reporting, analysis, and filtering.

Learn more about Finance and Contacts endpoints in the Public API documentation.

New Endpoints for the Product Catalogue

We’ve also expanded the Catalogue section of Public API v2 with new endpoints for services, products, and bundles.

Services

  • create a service;

  • update a service;

  • delete a service.

Products

  • create a product;

  • edit a product;

  • delete a product.

Bundles

  • create a bundle;

  • update a bundle;

  • delete a bundle;

  • add a product/service to a bundle;

  • update a product/service within a bundle;

  • remove a product/service from a bundle.

These new endpoints make it easier to automate product catalogue management, synchronise data with other systems, and keep your products and services up to date in RO App.

Learn more about Catalogue endpoints in the Public API documentation.

Please note: if some endpoints are not yet available in the latest version of the API documentation, you can switch to the previous version. The deprecated API version will be supported until September 1, 2026.

If you have any questions, suggestions, or comments regarding RO App Public API and Webhooks, please contact us via support chat.

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