Text and photos aren’t always enough to explain things to your clients — sometimes you just need a video. And now you can! With the latest RO Mobile App update, you can quickly record and instantly send videos directly in Chats.
Simply tap the attachment button and choose Record Video. Currently, videos can be up to 1 minute long. Need more than 1 minute? No problem — record several clips one after another and send them together in a single message.
In addition to recording in the mobile app, you can also send videos as attached files. This option is available in both the mobile app and the RO App web version. The following formats are supported: .mp4, .mov, .m4v, .webm, .mkv. Keep in mind that each channel has its own maximum file size limits:
Instagram and Facebook: up to 25MB
WhatsApp by Twilio: up to 16MB (.mp4 format only)
Viber, Telegram, and WhatsApp by E-Chat: up to 100MB
Telegram Bot: up to 20MB
You can already send videos in the web version of RO App. To record and send videos in the mobile app, make sure you have the latest version installed. If you haven’t downloaded the app yet, get it from the App Store or Google Play.
If you have any questions, suggestions, or feedback about this update, please contact us in Support Chat.