Structured Address Fields for Better Search, Documents, and Integrations

We've updated how address fields work in RO App to make address data more flexible, searchable, and compatible with external services.

Previously, addresses were stored as a single text field. While this worked for basic use cases, it limited document customization, made searching more difficult, and created challenges when integrating with services that require addresses in a structured format.

Now address fields can store separate address components, helping businesses work with addresses more efficiently and adapt them to local requirements.

Address fields now support the following structure:

This allows you to store address information in a more organized way and use individual address components when needed.

When using system address fields, you can now insert individual address components into document templates.

Available variables include:

This gives you more control over how addresses appear in invoices, estimates, work orders, and other documents.

Please note: individual address component variables are available only for system fields of the Address type and will not work with custom fields that use the same field type.

Address information is now searchable across supported entities.

You can search using:

For example, searching for "London" will find records where this value is stored in the city or in the region field.

This makes it easier to find clients, assets, and orders associated with specific locations.

We've also added a separate Billing Address field to contacts.

This allows businesses to store billing addresses independently from other address information and use them in financial and document workflows.

To ensure a smooth transition, existing address values remain unchanged.

For existing accounts, current address fields continue working as text fields unless you decide to switch them to the new Address type.

New accounts will use the structured Address field by default.

We have also automatically pre-filled the new contact field “Billing Address” with data from the “Address” field. We recommend checking the information in the “Billing Address” field and correcting the data if needed.

You can add and configure Address fields in Settings > Forms Editor.

System address fields are available for the same entities as before, including:

Custom fields with the Address type can be added to all available entities.

When viewing records, addresses are displayed in a compact format, while clicking the address opens a dedicated window for editing all address details.

In the upcoming updates, you’ll be able to:

If you have any questions, comments, or suggestions regarding this update, please contact us via Support chat.