E-invoicing in France is regulated by local tax requirements and enables businesses to exchange invoice data electronically in compliance with national legislation. Proper configuration ensures that invoices are generated in the required format and submitted according to the applicable regulations.
In the RO App, you can configure e-invoicing for France to create documents that meet the established requirements, particularly in the widely used Factur-X and ZUGFeRD formats. The system also allows you to integrate the invoicing process with the necessary electronic document workflow and send documents via the PEPPOL network. This guide explains how to configure the necessary settings and prepare your account to work with e-invoices in France.
Setting up E-invoicing integration
Step 1. Check legal entities information
Before setting up the integration, make sure your legal entities contain all required information. The TIN/VAT field may be labeled differently depending on the country’s regulations and is now is mandatory, so ensure it is filled out along with other data.
Step 2. Configure integration
1. Go to Settings > Integrations > E-invoicing and click Configure.
2. Click Integration enabled.
3. Pick Live or Testing mode.
In Testing mode, e-invoices will be generated but not sent to tax authorities and your counterparties, as it’s mainly for testing purposes. In Live mode, all integration features are enabled, and the invoices are transferred to your tax authorities according to the integration settings.
4. Choose Legal entities that will be specified in for these invoices. You can select All or only specific ones.
Please, note that all legal entities chosen above:
Should be filled out properly in Settings > General;
Should be linked to specific locations in Settings > Locations.
If any legal entity information has been updated, click the Sync button here in the integration settings to update it for the following invoices.
5. Select the status, in which the e-invoice will be generated.
6. Select delivery method: PEPPOL (standardized Pan-European Public Procurement Online) or Email.
When using the PEPPOL delivery method, the NIF must be provided; when using the email delivery method, the email address must be provided.
7. Select the appropriate Enterprise size based on the size of your company, choose the VAT regime that matches your company's tax status from the list, and enter the NAF Code that corresponds to your company's primary business activity.
8. Next, you need to match the taxes. In the left column, select the tax codes for the taxes you use in the RO App, and in the right column, select the official name of the tax rate.
Taxes in RO App can be set on Settings > Finance > Taxes page.
9. The last step — payment method mapping. Match RO App payment methods to standard European e-invoicing payment methods.
10. Save the settings.
Done! Now, your invoices will be automatically transferred to your tax authorities in the selected format.
Invoice
Once the integration is enabled, every invoice will display the e-invoicing icon next to its number. Clicking the icon will open a small window showing:
Invoice status – shows whether the invoice has been successfully sent, is accepted, or has been refused.
Delivery method – indicates how the invoice is delivered (e.g., via PEPPOL).
Note: To receive an e-invoice via Peppol, the payer must have an active connection to Peppol with enabled receiving (check your counterparty here).
Recommendations for Filling in Customer Data for Accurate e-Invoice Delivery via Peppol
To ensure accurate and error-free transmission of electronic invoices through the Peppol network, please consider the following:
1. Fill in both identifiers
TIN (Tax Identification Number)
BRN (Business Registration Number)
2. Check the tax number format
Verify how the customer’s tax number is stored in the system:
as an EU VAT number with the EL country prefix (for example, EL123456789);
or as a 9-digit Greek tax number (AFM) without a country prefix (for example, 123456789).
Ensure that the format matches the requirements of your e-invoicing configuration and the selected identification type. An incorrect format may lead to errors when sending e-invoices.
If Email is selected as the method for sending invoices, providing the NIF is not required. In this case, the invoice will be generated and sent directly to the client’s email address, without any additional requirements regarding the recipient’s tax identification.
Payer TIN – the tax identification number of the payer.
Tax report ID – shown when the invoice is registered in a tax reporting system; it is relevant for audits or when a unique tax document ID is issued by authorities.
The e-invoice can have the following statuses:
New — initial status of an issued invoice.
Sent — the invoice has been sent successfully.
Accepted — after the invoice is marked as accepted.
Registered — when a registered notification has been received or manually marked as registered.
Refused — When a refused notification has been received or manually marked as refused.
Closed — Is a final state.
Manual sync
You can manually sync an invoice before its automatic sync by opening the invoice and selecting Actions > Send e-invoice.
After the invoice has been synced, it can no longer be edited.
Exporting invoice
To export an invoice, click Actions and select the desired format. The most common options are PDF and PEPPOL BIS 3.0, but other formats approved by local tax authorities.
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