The long-awaited update is now available in the RO App mobile application – you can now work with inquiries anywhere: in the workshop, at the office, or on the go.
Manage Inquiries From Your Phone
In the new Inquiries section, you can:
view all inquiries
create new inquiries
edit existing inquiries
To quickly find the inquiries you need, you can filter them by:
creation date
due date
status
type
manager
location
Inquiry search works by:
document number
contact name
contact phone number
product serial number
comment
Creating and Editing Inquiries
Creating inquiries in the mobile app works the same way as in the web version:
choose the inquiry type and location
assign a responsible manager
enter a contact or select a client from the database
set a due date
add a product
specify the necessary details
change the inquiry status
add comments, photos, and other files to the activity feed
This ensures a consistent workflow whether you're working from a computer or a phone.
Customizing the Inquiry Card Layout
You can customize which fields are displayed on the inquiry card. To do this, in the mobile app go to Settings > Appearance > Inquiries and choose which fields to display and in what order on the inquiry card.
Update Your App
To start using the new features, update the app to the latest version. If you haven't installed the mobile app yet, now's the time to download it from the App Store or Google Play.
We'd love to hear your thoughts – what other inquiry-management features would you like to see in the mobile app? This will help us build the features that matter to you.
If you have any questions, suggestions, or feedback about this update, reach out to us via support chat.