In RO App, when creating a work order, you can choose another person as the payer. It can be an individual, a company, an insurance company, or an official manufacturer (for example, in a warranty case).
To do this, go to Settings > Forms Editor > Work Orders and Estimate and add the Payer field to the required order type.
When creating an order in the Payer block, select an existing payer or add a new one.
Thus, all communications on the work order take place with the client, and financial documents in the Invoices and Payments tab are automatically created for the payer.