We've expanded the Square integration in RO App with Tap to Pay support. Your team can now accept contactless payments – from physical cards, smartphones, and other NFC-enabled devices – using only their own NFC-enabled smartphone.
It's a simple way to start accepting payments on-site without investing in additional hardware. Tap to Pay is ideal for field technicians, mobile service businesses, couriers, and small service locations.
How Tap to Pay via Square works
Once you've connected Square and enabled Tap to Pay, you can accept payments using a smartphone with the RO App mobile application installed.
When creating a payment in the web version:
Select the financial account linked to the Square merchant with Tap to Pay enabled.
RO App sends a push notification to the phone of the user who initiated the payment.
Tap the notification on your phone to open the payment screen.
Ask your customer to tap their contactless card or smartphone against your phone.
Once the payment is approved, the transaction is automatically recorded in RO App. If the payment fails, you'll see an error message and can try again.
When creating a payment in the mobile app (Android):
Select the financial account linked to the Square merchant with Tap to Pay enabled.
Tap Tap to Pay and wait for your phone's NFC reader to initialize. The first initialization after a period of inactivity may take up to 10 seconds; after that, it typically takes less than a second.
Ask your customer to tap their contactless card or smartphone against your phone.
Once the payment is approved, the transaction is automatically recorded in RO App. If the payment fails, you'll see an error message and can try again.
There's no need to enter payment amounts twice or reconcile transactions manually – everything stays synchronized automatically.
What you need to get started
To start accepting Tap to Pay payments, you'll need:
an NFC-enabled smartphone;
the RO App mobile application installed with notifications enabled;
a configured Square integration in RO App.
How to enable Tap to Pay in Square
To set up the integration:
Install the RO App mobile application on your smartphone.
In the RO App web version, go to Settings → Integrations and open Square.
Open an existing merchant account or create a new one.
Enable Tap to Pay for the merchant and enter your Square Location ID.
Select the financial account where Tap to Pay transactions should be recorded in RO App.
Note: Each Square merchant with Tap to Pay enabled must be linked to its own financial account in RO App.
If you need additional guidance, follow our step-by-step instructions on connecting Tap to Pay payments with Square.
Fees for processing Tap to Pay payments
The Square integration is available starting from the Startup plan and does not require any additional fees on our side. However, Square applies transaction fees for Tap to Pay payments. Rates depend on your country and pricing plan. For detailed and up-to-date information, please refer to the official Square website.
If you have any questions, suggestions, or feedback about this update, we'd love to hear from you through our Support chat.