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How to install and connect the RO App companion plugin?

Information on installing and connecting the Google RO App companion plugin extension

Amalia avatar
Written by Amalia
Updated today

When connecting the integration, you may encounter the old product name — RO App. The data is currently being updated and will be updated shortly.

With the help of the Google extension "RO App companion plugin", you can quickly change the status of several work orders at once, as well as quickly create several work orders from the same customer, but with different assets, for example.

1. Install the extension from this link. Click the "Add to Chrome" button and complete the installation.

For further convenient use, you can pin this extension by clicking on the corresponding icon.

2. Go to the Settings > API page in your RO App account and copy the API key.

Please note that the extension will perform actions under the employee whose account the API key was copied from. That is, creating work orders and changing statuses will take place on behalf of this employee.

3. Click on the "RO App companion plugin" extension icon and paste the copied API key. Click the "Proceed" button. After that, you will see a message that the API key has been successfully saved.

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