How to create an Inquiry from an incoming call?

To create Inquiries automatically on incoming calls, you need to connect and configure a VoIP integration. You can do this on the Settings > Integrations page. Once the integration is complete, your RO App interface will be expanded with the “Call” widget.

Step 1: Hit the + Inquiry button.

Step 2: Fill the necessary information and click Create.

You can learn more about the Inquiries block in the Help Center section.