RO | OR

Order type availability by location, automatic chat assignment to employees, emoji support in chats, and more

Other System Updates in October: Orders and Chats

Manage client appointments more efficiently than ever with the enhanced Bookings module — now officially out of beta!

Bookings Out of Beta: Easier Appointment Scheduling, Online Booking Page, and New Settings

Switch to the Scheduler through filters in the Workflows menu and view Assets by their ownership — either client-owned or company-owned

Scheduler and Asset Updates in the Mobile App

Create purchase orders for specific client orders and products that reached their minimum stock level

Purchase Orders: Client Backorders and Products to Reorder

Connect your Shopify stores through the built-in Ecommerce Connect service to manage online orders in RO App

Ecommerce Connect: Shopify Integration for Order Import

Connect your Cartum stores through the built-in Ecommerce Connect service to manage online orders in the RO App

Ecommerce Connect: Cartum Integration for Order Synchronization

Set width, length, height, and gross weight for your products to keep inventory management more accurate

Product Dimensions and Weight with Public API Support

Save your time on manual call transcription and concentrate your attention on the most important calls based on insights

Automatic AI-Powered Transcription & Sentiment Analysis for Calls

Hanna

October 2025

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