1. Log in to your Etsy account.

2. To enable the integration, you must have an active Etsy shop.

1. Go to Settings > E-commerce Connect.

2. Click + Shop and check the Integration enabled box.

3. In the “Platform” field, select Etsy.

4. Fill in all required fields:

Store Name;

Location — select the location where work orders from Etsy will be created;

Order Type — select the type of work orders imported from Etsy;

Identify products by — select the parameter (name, SKU, or product ID) by which products from the platform will be identified when updated in RO App work orders. This is necessary to avoid product duplication.

Managers — select the employees who will be assigned as managers to the imported work orders on a rotating basis.

Please note: for the integration to work correctly, the Display employee in the list of managers permission must be enabled for the employees assigned as managers for these work orders.

5. Click Log in with Etsy.

After clicking the button, you will need to grant access to your account.

After that, a one-time import of work orders, products, and customers from Etsy to the RO App will take place. The process may take some time, depending on the number of work orders being imported. Thanks to ongoing synchronization, all work orders (except refunded ones) from the Etsy platform will automatically be sent to the RO App, and the data in all imported work orders will be updated every 5 minutes.

Please note: All work orders created within the last 2 months are imported, except for refunded ones.

To edit integration settings, open the desired integration, make changes, and save the settings.

To delete an integration from your store, open it, click the delete button, and confirm the action.