RO App

Chats. General information

Learn how to communicate with social media Inquiries without leaving RO App

How to use chats

Learn how to quickly find the chats or messages you want and display only the conversations you need

How to search and filter chats

Learn how easy it is to initiate a chat with a new customer through the available channels in RO App

How to initiate new chats

Learn how to connect a contact to the chat

How to link a contact to a chat

How to send files in a chat

Learn how to assign, reassign and unassign employees to chats

How to assign an employee to a chat

Learn how to create and use tags in RO App Chats

Tags in chats

Learn how to create and edit saved replies for quick responses in RO App Chats

Saved replies in RO App Chats

Learn how to create and use WhatsApp templates in RO App Chats

WhatsApp message templates

What are AI-suggested replies and how do they work?

AI-Suggested replies in chats

Learn how to work with chats in the RO mobile app: search among chats, reply, filter, and manage your conversations

How to work with chats in the RO Mobile App?

Christina

Amalia

Xenia

In this section you will learn how to work with Chats

Chats

Learn how to connect, configure, edit, and delete channels for Chats in RO App

How to connect a new channel to RO App Chats

Learn how to connect SMS to RO App correctly

How to connect SMS by Twilio to RO App Chats

Learn how to properly connect and configure Telegram in RO App chats

How to connect Telegram to RO App Chats

Learn how to properly connect and configure Telegram Bot in RO App chats

How to connect Telegram Bot to RO App Chats

Learn how to properly connect and configure Viber in RO App chats

How to connect Viber to RO App Chats

Learn how to connect a Facebook Messenger business page to chats in RO App

How to connect Facebook Messenger to RO App Chats

Learn how to connect new channels to RO App Chats

Connecting Channels

Learn how to properly connect and set up a WhatsApp number to RO App

How to connect WhatsApp by Twilio to RO App Chats

Learn how to connect and configure WhatsApp by E-chat in RO App Chats

How to connect WhatsApp by E-chat to RO App Chats

Learn how the three WhatsApp integrations work: basic for notifications and Twilio and E-chat for full communication

What is the difference between WhatsApp integrations

Learn how to connect WhatsApp channel to Chats

Connecting WhatsApp

Learn how to pre-configure your Instagram account to successfully connect it to chats

How to prepare your Instagram account for connecting to chats

Learn how to connect an Instagram account to chats in RO App

How to connect Instagram to RO App Chats

Learn how to connect Instagram channel to Chats

Connecting Instagram

Learn how to upgrade your Twilio account to a paid version and buy numbers for advanced communication capabilities

How to upgrade your account and buy numbers in Twilio

Look for answers to the most common questions in the Chats section

Q&A (Chats)

Public API

Publiczne API

Публичный API

Публічне API

API Publique

Öffentliche API

API Pública

Book a Demo

Zarezerwuj Prezentację

Забронировать Демо

Забронювати Демо

Réserver une Démonstration

Demo Buchen

Marque uma Demonstração

Reservar una Demostración

Video Tutorial

Poradniki Wideo

Видео Обучение

Відео Навчання

Tutoriel Vidéo

Video-Tutorial

Tutorial em Vídeo

Tutorial en Vídeo

Go to RO App

Find answers and get help from Intercom Support and Community Experts

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